Saturday, April 03, 2010

Philips TV = Crap

Philips 42PFL7432D 42-Inch 1080p LCD HDTV with AmbilightOf course I have no evidence that Philips is any worse than other manufacturers, but our 3 year old Philips Ambilight 42" TV died yesterday. Doesn't power up, just has a red blinking light.

Though on the consumer affairs site, it seems like they get a new complaint every day or so with the exact same problem on the same TVs. With Philips not offering to help. And with the repair bill ($500+) costing almost as much as the cost of a new TV.

I contrast that with Bose and Apple who both replaced the headphones I bought from them for free, even after the warranty expired. Though I suppose those headphones were on the order of $100, and the TV on the order of $800, but still.

4 comments:

James Lin said...

That sucks. So what are you going to do? Is that a plasma TV? If so, you might as well get a new LCD one anyway. (If you can buy from Costco, you can get a nice warranty.)

HoBs said...

so after leaving it unplugged for 48 hours, it came back to life. but we figure it is only a matter of time before it dies again.

when that happens, I thought I might flex my master of electrical engineering (ha!) and fix it. there are various sites that say it is typically just a blown capacitor that can be replaced with a soldering iron.

otherwise, yeah, would probably just buy a new lcd. it is a plasma.

James Lin said...

Some of the comments on the consumer affairs site say that changing the capacitors didn't help. But maybe those people don't have EECS degrees from MIT.

I had a motherboard die on me a number of years ago due to bad capacitors. The story I've heard is that some Taiwanese capacitor manufacturer stole an electrolyte formula from another but got it wrong (or was given disinformation) and sold its pirated capacitors all over the place. Who knew there was so much IP in capacitor technology to warrant corporate espionage.

http://en.wikipedia.org/wiki/Capacitor_plague

HoBs said...

interesting. yeah, i'm only 50% expecting the capacitor thing to work. otherwise, i have no idea what to do with the tv. i wonder if I could sell it on craigslist. otherwise, I'd have to somehow try to get it recycled I guess?